Contact ScarletReward
Clear support details, response expectations, and the exact information users should send so account, reward, and withdrawal issues can be resolved faster.
Support Channel
One inbox for help.
Use support email for reward issues, account questions, and withdrawal follow-up with the details needed to investigate.
How to Reach Us
Have a question, issue, or feedback? We're here to help. For all support inquiries, including account issues, missing rewards, and withdrawal problems, contact us at support@scarletreward.com.
What to Include in Your Message
Include the details below so the support team can investigate faster:
- Your registered email address or username.
- A clear description of the issue.
- For missing rewards, include the offer name, provider, and the approximate completion date.
- Relevant screenshots if they are available.
Common Questions
My reward did not credit. What should I do?
Rewards are processed through our offerwall partners. If your balance is not updated within 24 hours of completion, email us with the offer details.
My withdrawal has not arrived. What should I do?
Withdrawals are manually reviewed before processing. If your withdrawal has been pending for more than 5 business days, contact support with your username and withdrawal amount.
My account was banned. Can I appeal?
You may appeal by email. Include your username and a short reason for the appeal. All appeals are reviewed, but bans may be upheld for policy violations.